the privacy of customers and online visitors.
Consequently, we take reasonable
steps to comply with privacy directives and/or legislation
concerning the collection, processing, and safeguarding of personal data, including the EU's
General Data Protection Regulation (GDPR).
We do not
sell personal data that we collect and/or process.
If you need
to contact Technobox regarding privacy issues, send a note to:
General Data Protection Regulation
The GDPR replaces the European Union's Data Protection Directive 95/46/EC, but keeps its core -- businesses must tell individuals within the EU that
they are collecting data, its intended use, and to whom, if ever, it will be disclosed.
Some key principles of the GDPR
- Lawfulness: processing of personal data
must be lawful and where it is based on consent, the consent
must be freely given, specific, informed and unambiguous; that such consent may be expressed “by a statement or by a clear affirmative action" that clearly indicates assent to processing.
- Transparency: information regarding
processing must be provided in a concise, transparent,
intelligible and easily accessible form;
limitation: the purpose for which data is collected must be
specified, explicit and legitimate;
- Data Minimization: only data relevant
for the purpose laid out can be collected and processed;
- Data Integrity: data must be accurate
and kept up-to-date;
- Security: data must be processed in a
way that ensures appropriate security of the personal data
The GDPR applies to the
processing of personal data relating to an identified or identifiable natural person. Pertinent
data includes a name, an identification number, location data, an online
identifier, or any other factors specific to the physical,
physiological, economic, cultural or social identity of
that natural person. Processing is defined as any operation or set of
operations (manual or automated) performed on personal data (or data
sets); such as, operations to collect, store, or purge records.
|The reasons for using your personal information may differ depending on your interaction with us. Regularly we use your information for the following legitimate purposes and on the following legal grounds:
- We use your information in order to perform our contractual responsibilities
-- or prior to entering into a contract.
Information we use for these legitimate purposes includes: information we need to contact and communicate with you; information we need to present offers (quoting or re-quoting); information to manage, process, and ship orders; information to execute an RMA for returning defective or suspect products for inspection, testing, or repair; information for invoicing and payment follow up.
- We use your information if justified by our legitimate interests.
The usage of your information may also be necessary for our own legitimate interests. We may use your information to provide, analyze, and improve services and/or content; to send you notifications about product changes as required by contract or as deemed necessary; for administrative reasons; fraud detection (e.g., we may use some of your information to evaluate and review our business performance or investigate possible cyber security threats); or legal purposes (if necessary, we may also use your information to initiate, or defend ourselves against, legal claims).
- We use your information after obtaining your consent.
If you have
granted us consent (either implied or explicit) to use your information, we will use it only for the
purposes specified. Implied consent is granted if you submit a form for information about our products
and/or services, request a quotation for such products and/or services,
submit an order, register for news emails about Technobox and its
products/services, or sign up to any newsletter or RSS feed, we will process
and store your personal data as provided. Explicit consent is preferable,
We may also contact you for
additional details as necessary.
Or, we may simply augment your data with details from
public records -- for example, by adding a missing street address or postal
From time to time thereafter, we may send
Technobox News and
Information campaign messages about specific products/services (e.g. product
updates, application notes, changes, safety notices, product life-cycle
status advisories, new product notes, etc.) or company related messages
(e.g., changes of personnel, new or modified production capabilities,
closings for holidays, etc.) as legitimate communications.
If you registered
for or have been receiving Technobox News and Information messages, you can
unsubscribe from our NEWS list at any time by clicking on the “unsubscribe link” provided
at the bottom of each message or by sending an email to
you wish to continue receiving News and Information messages, no action is
required. However, if you want to review or modify your preferences, a link
is provided at the bottom of each News and Information message.
- We use your information to comply with legal obligations.
may have obligations to keep certain information because of legal requirements,
e.g., to comply with contractual clauses (e.g., to provide notice of product
design and/or process changes) or other trade/commercial laws.
We collect the following kinds of personal
data as need dictates:
- If you order any product or services or request a quote
- We will collect your name, company, shipping and billing address, email address, phone number, job title, information from our correspondence with you; information on your order or quote (e.g., price and parts information, information about a shipment, reports about defects or other feedback and complaints); information on your customer account; payment information such as bank account details or check information; information on outstanding payments.
- If you register on our website for news or product
information, RSS feed or similar service.
- We will collect your name, company, address, email address, phone number, job title; as well as any relevant information you provide.
- If you contact us through our website, phone, email or postal correspondence:
- We will collect your name, company, job title, address, email address, phone number and any additional information you provide.
- If you use our website:
- We will collect your IP address, browser data, browser type, device type, device ID, URL, operating system, part search and detail requests, or information on your usage of our website.
- If you are register for our email marketing campaigns:
- We will collect your name, email address, title, address, industry, region, campaign feedback, such as your reaction to our marketing and your interest in our products, opt-out action, sharing, and so forth.
|How We May Collect
Personal information may presented to
Technobox by various means, including:
- Personal information you provide to us:
- The majority of personal information we receive comes to us voluntarily from our users through daily commerce, such as when visiting our website, communicating with us or in the ordering
process. You are free to choose which information you want to provide to us or if you want to provide us with information at all. However, some information, such as your shipping address, payment information and product order information is necessary for the performance of our contractual obligations. Without providing this information, Technobox would be hindered in our ability to conduct business with your or provide important news
- Personal information collected via technology:
- Personal information we receive from others:
- We may receive personal information about users from third parties such as web analytics
services, social media sites, law enforcement agencies, providers of denied party screening (e.g., reference data collected and published by U.S. federal agencies and organizations), and marketing consultants. We may also receive information from parties acting on your behalf as purchasing agents, forwarding agents,
or customs agents, or by referral via business partners with whom we
regularly conduct commerce.
|How We May Share
As required, we may share your personal information with the following:
- Shipping and Delivery Services:
- To ship your orders, we may share your personal information with freight forwarders, customs, and carriers (e.g. FedEx, UPS, DHL, and USPS)
- Service Providers or Contractors:
- Third party vendors and/or other service providers that perform services for us or on our behalf, which may include business partners, vendors for special processes, marketing campaign services, mailing or email services,
webinar services, accounting services, product fulfillment agents, payment processing
companies, financial institutions, credit rating services, credit card
issuing companies, data analytics and experience enhancement services, fraud prevention, and web hosting
- Selected Third Parties:
- We may partner with third
parties for synergistic/cooperative marketing campaigns that may correspond
with your expressed interests for which we ask separate consent to include
you in such campaigns.
- Law Enforcement Agencies, Regulators and Other Parties for
- As required by law (or if we believe that such action is necessary)
we may supply personal data to comply with a law
or in response to the reasonable requests of law enforcement; to enforce our legal claims; to protect the security or integrity of our products and/or services;
to safeguard the integrity of network services and storage facilities; or to protect the rights of others.
|How Long We
May Retain and Safeguard Personal Information
Personal information may be stored for as long as necessary for
our legitimate business interests or to fulfill contractual or legal
obligations. Appropriate measures (technical and
procedural) are in place to protect personal information against
accidental or unlawful destruction, loss, change or damage. To enhance
security, our web site uses SSL encryption and techniques assure that
forms and other submissions are intentional
(e.g., through use of CAPTHCA challenges).
Technobox is located in the United States of America. Personal data that you provide
of necessity will cross borders and will be retained outside participating EU states.
Regardless, we will take reasonable actions to ensure that your personal
information is treated properly.
Technobox -- and service providers that we may use for collecting data and/or permissions to enable communications with you (e.g.,
MailChimp whom we engage for publishing Technobox News and Information messages)
will automatically collect certain types of usage information when you visit web site pages, read emails, view an advertisement, or otherwise engage in online activities.
These assorted functions and activities may employ cookies.
Consequently, when you engage with our website, you are accepting the
Cookies are text files, containing small amounts of information, which are downloaded to your browsing device when you visit a website. Cookies allow websites to recognize
some basic information, such as the browser in use, IP address, and device
operating system. This helps websites to know if the browsing device has visited them before, how the website and online tools are being used, assist site
navigation, remember your preferences, and generally improve your browsing experience. Cookies can also help ensure that information you view is relevant to your interests.
You can usually change the settings of your browser to modify permissions you give to us and third parties for the storing of and access to cookies on your devices.
If you do not want to accept cookies, most browsers will allow you to change browser settings.
Using Settings features on your device and/or browser permits you to accept cookies
(or not), turn off or remove existing cookies, or automatically reject
incoming cookies to prevent installation. Please note, that disabling or disallowing cookies may modify or limit your online interactions. Note, too, that you may not be able to delete or block all cookies, and that cookies can be introduced by third parties simply by using a device and/or browser. Technobox is not responsible for them or any related code that might be installed.
There are abundant resources online (e.g.,
Norton's Internet Security Center's How To - What Are Cookies? where you can learn more about cookies and browser interactions/settings.
NOTE: deleting or disabling cookies might cause unexpected
changes in website and/or browser performance.
Temporary cookies (or
session cookies) are removed from your
device after you close your browser. Websites use them to store
temporary information, such as items in your shopping cart.
Persistent cookies (or
saved cookies) remain on your device after
you close browser. Websites use them to store information, such as your
sign-in name and password, so that you don't have to sign in each time
you go to a particular site. Persistent cookies can remain on your
computer for days, months, or even years.
First-party cookies come
from the website that you're viewing and can be either persistent or
temporary. Websites might use these cookies to store information that
they'll reuse the next time you go to that site.
Third-party cookies come
from websites that you're viewing. Websites might use these cookies to
track your web use for assorted reasons: marketing purposes (such as
pop-ups and banner ads) or to track your actions during your visit to
determine interests, or to provide details that can be used to improve
your interactions with the site and improve content access.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
2018 Reform of EU Data Protection Rules - 10 October 2017
GDPR in HTML Form (Searchable)
International Association of Privacy Professionals: EU General Data Protection Regulation
Additional Resources from the International Association of Privacy Professionals
Privacy Resources from the Data Protection Network (DPN)
Friday, September 28, 2018 03:00:44 PM
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